Voxy documentation

Voxy is a multi-tenant AI voice-agent platform — phone calls in, phone calls out, knowledge-base grounded, flow-builder orchestrated, post-call analytics on top. Built for global businesses; works across the public phone network with coverage in 30+ countries.

Pick a section below or browse the left nav.

• Quickstart — sign up, onboarding, your first call in under 10 minutes.
• Agents — persona, voices, languages, prompt templates, concurrency caps.
• Phone numbers & KYC — KYC documents, buying from the pool, binding to agents.
• Knowledge base & RAG — URLs, PDFs, text. Hybrid BM25 + cosine retrieval during calls.
• Flow builder — 11 node types, condition branching, QA node, test runner.
• Click-to-call widget — floating call bubble, embed snippet, agent binding.
• Webhooks — subscriptions (call.summary_ready, lead.created), signing, retries.
• CRM & analytics — auto-leads from post-call AI, kanban, sentiment dashboards.
• Talk to Voxy widget — the floating support agent on your marketing site.
• Billing & plans — manual bank-transfer sessions, plan minute pools, invoices.
• API reference — surface map + authentication.

Questions? Email hello@getvoxy.ai.